Questions and answers

Yes, we offer flower delivery to homes, workplaces, restaurants or other locations.

You find what you want to order and choose "Add to cart". Then you should automatically transfer to your basket. If not, you can click the cart icon in the upper right corner to move there. If you want to add something to your order, you can go back and forth on the website and add what you want.

When you are ready to complete the purchase, you select the time of delivery and enter the text for the card/ribbon if you want to include it and click on "Check out".

You are then automatically transferred to a page where you fill in basic information: Your email address, method of reception and recipients information, payment method and payers information if other than recipient.

When this is finished click on "Pay now/Complete order" and you will then be transferred to the payment page to complete the payment.

Here are the places we can pretty much deliver to.

Metropolitan area:

Reykjavík, Seltjarnarnes, Kópavogur, Garðabær, Hafnarfjörður, Álftanes, Mosfellsbær, Kjalarnes.

South Penisula:

Reykjanesbær, Vogar, Grindavík, Sandgerði, Garður.

South Iceland (urban areas):

Selfoss, Hveragerði, Þorlákshöfn, Eyrarbakki, Stokkseyri, Hella, Hvolsvöllur.

Shipping costs depend on postal codes and are as follows:

Zone 1: 101, 102, 103, 104, 105, 107, 108, 170: 2300 ISK.

Zone 2: 109, 110, 111, 200, 201: 2500 ISK.

Zone 3: 112, 113, 203, 210, 161: 2700 ISK.

Zone 4: 220, 221, 225, 270, 271: 2900 ISK.

Zone 5: 116, 190, 230, 232, 233, 235, 240, 245, 250, 260, 262, 800, 801, 803, 810, 815, 816, 820, 825: 5500 ISK.

Zone 6: Other postal codes in the countryside: 7000 ISK

We offer flower deliveries every day of the week, most days of the year.

We reserve the right to contact recipients to confirm time and place. If it is desired that the shipment be a surprise and that we do not contact the recipients, the sender must have ensured that someone will be there to receive the shipment or give permission for the shipment to be left behind.

Deliveries in the capital area are divided into three slots on weekdays but they're from 10am-1pm, from 1pm-4pm (1pm-3pm on Fridays) and from 5pm-8pm. On Saturdays and Sundays we deliver from 10am-1pm, 1pm-4pm and from 4pm-7pm. We do our best to deliver in the timeslot that is chosen. If the recipient is someone else than the sender and the chosen time doesn't suit him then we'll of course find another time. Likewise, if these timeslots are not suitable or a more precise time of delivery is requested, please get in touch and we'll try to accommodate the wish.

Deliveries to the Southern Penisula and South Iceland (urban areas) can usually go twice a day on weekdays.

The order process is the same as for other flower deliveries.

You choose the flowers/arrangements you want to deliver and add to your cart.

In the cart you choose the day the funeral takes place and the timeslot that fits best so that the flowers will arrive around 2 hours before the funeral takes place.

In recipients information you insert the name of the deceased as ,,first name and last name''. In ,,address'' you insert the name of the church and make sure to insert the correct postal code of the church so that the delivery cost is calculated correctly.

The rules regarding this have become stricter and now it's fully prohibited to bring flowers to the National Hospital in Fossvogur.

Possibly it's still allowed to bring flowers to some departments of the National Hospital in Hringbraut.

If you are in doubt, it would be good if you would contact the relevant department and check what the rules are.

We reserve the right to contact recipients to confirm time and place. If it is desired that the shipment be a surprise and that we do not contact the recipients, the sender must have ensured that someone will be there to receive the shipment or give permission for the shipment to be left behind.

Deliveries can be ordered at least 30 minutes before the chosen delivery slot.

It's possible to choose to pick up at least an hour before the chosen pick up time on weekdays but at least 2 hours before the pick up time on weekends.

For funeral decorations and flower arrangements in a pot, you must order two days in advance, 48 hours before delivery.

We request that bridal bouquets be ordered at least 5 days in advance to ensure the best possible quality.

If an order is to be sent outside of the Capital Region, we request additional time, up to 3 days depending on the destination.

If you want us to send the order within the capital area, we require that the order be made for a minimum of ISK 1950.

If you want to send outside the capital area, the minimum amount is ISK 4500.

There are four options for payments in the online store:

1. Payment by debit or credit card. We accept payment cards from VISA and Mastercard. To use this option, select "SaltPay".

2. Transfer to a bank account. If bank transfer is selected, please pay according to the following information and send confirmation / notification of payment to the email address flowers@flowers.is

Company ID number: 630216-1090

Bank: 0133-26-011492

For payments from foreign bank accounts:

SWIFT (BIC): NBIIISRE

IBAN: IS58 0133 2601 1492 6302 1610 90

3. Payment with Aur.

4. Payment by Paypal. PayPal does not accept Icelandic kronar, so it is only available in foreign currencies. If PayPal is selected, we will send a payment request in US dollars to the email address behind the order.

Currently, it should be possible but only with a credit card.

If all recipients are at the same address then yes. You can put as many bouquets/flowers in the basket as needed and if you want a card for each bouquet, you can write all the texts in the card field in the basket area and indicate which card should go with each bouquet.

If the recipients are at separate addresses, a separate order must be placed for each recipient.

General opening hours are 10-18 weekdays and 11-17 on weekends.

Regarding public holidays, this can vary, but if there is a change to the traditional opening hours, it is usually published in the notification banner at the top of the page. Nevertheless, here is a general overview of what to expect on public holidays:

Closed: Christmas Day, Boxing Day, New Year's Day, Good Friday, Sunday during the Commerce Weekend and Commerce Day.

Open 10-20: 23rd of December.

Open 9-15: Christmas Eve and New Year's Day.

Open 9-19: Valentine's Day, Women's Day and Mother's Day.

Open 11-17: Most other holidays.

We use a special inventory system to keep track of which flowers we have in stock at any given time. If a certain flower is sold out in the system, all bouquets containing that flower will automatically be sold out. We do this to try to ensure that the final result will be as close to the model as possible. There are so many beautiful and different flowers in the world that it is impossible for us to have all types in stock at all times, which is why often a lot is sold out on the site. However, we are always trying to simplify and improve the selection at the same time so that you can buy as many bouquets as possible at any given time. If you only want to see the bouquets that are in stock, you can click on ''FILTER'' and check ''In stock'' and then only the bouquets that we have in stock will be displayed.